I don't see Tools in the Skype menu. Call, chat, account, edit, view, window, etc.
eta: skype, 280.851, on a G5 ppc
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beekaytee - Jul 22, 2010 2:14:42 pm PDT #14508 of 25501
Compassionately intolerant
dcp - Jul 22, 2010 2:19:04 pm PDT #14509 of 25501
The more I learn, the more I realize how little I know.
Sounds like your Mac version looks different from my Windows version. I have a menu bar at the top with "Skype - Contacts - Conversation - Call - View - Tools - Help"
Still, check out all your menus for anything about video options. On mine, there is a setting to restrict my video to contacts only or from no one, and another setting to restrict received video from anyone/contacts/no one.
beekaytee - Jul 22, 2010 2:53:54 pm PDT #14510 of 25501
Compassionately intolerant
Okay, so the session is over, but before we ended, I asked the client to look at her menu bar, given that system is a pc. Weirdly, she had the same info as me, not the list of options you mentioned, dcp. Could that be a version thing? Since I just downloaded Skype, I assume it is the latest.
Honestly, I was so excited about this working...and given that I could see her AND myself, I have to assume it was something on her end, but I don't know how to advise her.
Is there a different product that works better?
dcp - Jul 22, 2010 2:59:16 pm PDT #14511 of 25501
The more I learn, the more I realize how little I know.
Has Skype video worked for you with other contacts? Were they also using Macs?
I've used Google's video chat, it seems to work about as well.
beekaytee - Jul 22, 2010 3:09:28 pm PDT #14512 of 25501
Compassionately intolerant
This was my first attempt.
So, I don't know if it would work with others.
I'll give google video chat a try.
beekaytee - Jul 22, 2010 3:31:47 pm PDT #14513 of 25501
Compassionately intolerant
dcp, I just reopened skype and see that you called but seem to have missed you.
Typo Boy - Jul 22, 2010 3:47:09 pm PDT #14514 of 25501
Calli: My people have a saying. A man who trusts can never be betrayed, only mistaken.Avon: Life expectancy among your people must be extremely short.
BF, for future reference, when that happens the first thing I check is that the other person does not have the window with me minimized or hidden. Skype opens a lot of windows and it is easy for the video window to get minimized or hidden
beekaytee - Jul 22, 2010 3:56:02 pm PDT #14515 of 25501
Compassionately intolerant
It's true that my client commented on the number of windows that opened and how she had to sift through them. Next time, I'll ask her to make sure she actually looked at them all.
My guinea pig test so far:
client...hear but no see, I could both hear and see
dcp...could hear me but not see me, I could both hear and see
erin...could both hear and see me, I could see but not hear her
This is a head scratcher.
Strix - Jul 22, 2010 4:22:24 pm PDT #14516 of 25501
A dress should be tight enough to show you're a woman but loose enough to flee from zombies. — Ginger
D says Skype has a tech page. For the record, looks like I need to get a new microphone.
beekaytee - Jul 22, 2010 5:16:52 pm PDT #14517 of 25501
Compassionately intolerant
As if we didn't already know it, Erin rocks like a rocking horse. Once she employed a Guitar Hero mic, we ended up Skyping for 45 minutes! It was a riot, and so helpful.
Thanks so much Erin!