I meant MS Excel. I don't know from Open Office.
Mal: I call you back? Wash: No, Mal. You didn't. Zoe: I take full responsibility, cap.
'Out Of Gas'
Buffistechnology 3: "Press Some Buttons, See What Happens."
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Jon B. - Jul 22, 2010 7:07:53 am PDT #14505 of 25501
A turkey in every toilet -- only in America!
beekaytee - Jul 22, 2010 2:09:31 pm PDT #14506 of 25501
Compassionately intolerant
Rushing to the end with a super quick question about Skype.
I'm on the line with a client and we are trying to do our session but, while I can see myself in the video screen, and I can see her, she cannot see me.
What is the simple thing I'm missing?
Hep me, hep me...please?
dcp - Jul 22, 2010 2:12:08 pm PDT #14507 of 25501
The more I learn, the more I realize how little I know.
Tools-->Options-->Video Settings
What items are selected?
eta: What items, for both of you? It could be a setting on the other person's Skype. One column controls who you can receive video from, and one column controls who can see your video.
beekaytee - Jul 22, 2010 2:14:42 pm PDT #14508 of 25501
Compassionately intolerant
I don't see Tools in the Skype menu. Call, chat, account, edit, view, window, etc.
eta: skype, 280.851, on a G5 ppc
dcp - Jul 22, 2010 2:19:04 pm PDT #14509 of 25501
The more I learn, the more I realize how little I know.
Sounds like your Mac version looks different from my Windows version. I have a menu bar at the top with "Skype - Contacts - Conversation - Call - View - Tools - Help"
Still, check out all your menus for anything about video options. On mine, there is a setting to restrict my video to contacts only or from no one, and another setting to restrict received video from anyone/contacts/no one.
beekaytee - Jul 22, 2010 2:53:54 pm PDT #14510 of 25501
Compassionately intolerant
Okay, so the session is over, but before we ended, I asked the client to look at her menu bar, given that system is a pc. Weirdly, she had the same info as me, not the list of options you mentioned, dcp. Could that be a version thing? Since I just downloaded Skype, I assume it is the latest.
Honestly, I was so excited about this working...and given that I could see her AND myself, I have to assume it was something on her end, but I don't know how to advise her.
Is there a different product that works better?
dcp - Jul 22, 2010 2:59:16 pm PDT #14511 of 25501
The more I learn, the more I realize how little I know.
Has Skype video worked for you with other contacts? Were they also using Macs?
I've used Google's video chat, it seems to work about as well.
beekaytee - Jul 22, 2010 3:09:28 pm PDT #14512 of 25501
Compassionately intolerant
This was my first attempt.
So, I don't know if it would work with others.
I'll give google video chat a try.
beekaytee - Jul 22, 2010 3:31:47 pm PDT #14513 of 25501
Compassionately intolerant
dcp, I just reopened skype and see that you called but seem to have missed you.
Typo Boy - Jul 22, 2010 3:47:09 pm PDT #14514 of 25501
Calli: My people have a saying. A man who trusts can never be betrayed, only mistaken.Avon: Life expectancy among your people must be extremely short.
BF, for future reference, when that happens the first thing I check is that the other person does not have the window with me minimized or hidden. Skype opens a lot of windows and it is easy for the video window to get minimized or hidden