I spent a good chunck of time on Sunday with Norton Security cleaning virus's off the laptop CJ uses. Everything worked fine when we were done and I was able to do some wireless surfing.

Now, the computer connects to the wireless network. Says it has an excellent connection. My laptop connects and works fine. But neither Firefox or Explorer will acknowledge there is an internet connection on that laptop. I have reviewed all the settings I can think of. We have tried it both wirelessly and direct connected to the modem without any luck.

Any ideas?

Re-boot the router?

If rebooting the router doesn't fix things:

It's possible IE and Explorer are still partially infected.

Alternately, are you sure you're connected to the internet? Do other programs that use the internet work? Can you ping stuff? (Open a DOS window, and type

ping yahoo.com

hit enter and see if it gets packets back.)

I rebooted the router and that didn't change anything. We are heading out to karate, but will try to ping Yahoo when we get back.

Well bless. It doesn't return any packets. I get the "ping request could not find host...".

Why would the Network Connection view tell me there is a good connection when there isn't? I'm beyond confused now.

If you run ipconfig /all is your card configured and does it have a DNS server? Can you ping the router from there? Can you ping 209.131.36.159?

It does have a DNS server and I was able to ping that IP address. Now what?

That's the IP address for yahoo.com. So you can reach it, but for some reason your DNS isn't resolving yahoo.com to the IP address.

Is it the same DNS server on that machine as on one that works?

I'm kinda flailing for questions now, given you can get outside your network.

Is it XP? Check your Internet Options control panel, under the Connections tab, click "Lan Settings" make sure that "proxy" is not checked. If you removed viri/trojans, there may be artifacts left behind.

Worth a look.

Suzi,

what if you change your DNS servers to google's as a test?