Assuming you were talking to me, msbelle, unfortunately my mother and sister need to have Windows boxes for work compatibility reasons, and at that point, my dad goes along for the ride.
Natter 45: Smooth as Billy Dee Williams.
Off-topic discussion. Wanna talk about corsets, duct tape, or physics? This is the place. Detailed discussion of any current-season TV must be whitefonted.
Oh, ita needs Martin Blank to go see the Dell people, right now.
ita, I'm glad you let them know you weren't satisfied. I'm sorry for your poor head, though.
I wasn't really suggesting it, as I understand the windows work thing. I am just chanting things in threes.
or SOMETHING LIKE THAT I'd have had an extra half hour to nap.
Exactly. Basic rules are tell the truth even if ugly, apologize and do what you can, even if it isn't good enough and acknowledge that. It buys many hours and much appreciation even if the client is disappointed. They won't have cause to hate you and not use your product. I can't believe this shit, and yet I can, having walked out of a CompUSA and sworn never to return after some misinformation and blatantly bullshit sexism. Which is why I need to become VP of customer service for some large company.
Also? TJ's strawberry fruit floes are addicticve and I just ate the last one and I'm headed to TJless territory and while the ff are relabeled versions, I doubt I can find either version where I'm going. And they are really good.
ita, sorry about the jackaround with Dell. Have you had any experience with Gateway?
msbelle, I was just window shopping at apple.com. My lovely notebook computer with the video ipod and the airport wireless sits in my cart. Waiting for the day when I win the lottery. Or inherit $3500.
Which is why I need to become VP of customer service for some large company.
You totally do.
Honestly? That is the only career path in my current line of work. Which... I have mixed feelings. I'm a lowly peon.
Well, don't sell yourself short and all that. Also, I was just talking to our COO and she said she wasn't sure that her last job was actually preparing her for this job, but sure enough, it was. So sometimes you just go for stuff and it works out.
In my job I have to be the customer-facing person who owns up to my mistakes, or the mistakes of others on my team. It's been that way for at least a decade.
I think I'm pretty good at it, really.
No, the customer's not always right. But, man, there's still a lot of room there to work with them.
I'm a lowly peon.
Well, today.