When you call someone's office, is the first thing you say, "To whom am I speaking?" Or do you actually say, "Hello, this is ______ from ______, and this is my issue." ?
Depends on how long I've spend trying to get person X on the phone.
Two by two, hands of blue. Two by two, hands of blue.
River ,'Ariel'
Natter 43: I Love My Dead Gay Whale Crosspost.
Off-topic discussion. Wanna talk about corsets, duct tape, or physics? This is the place. Detailed discussion of any current-season TV must be whitefonted.
Jessica - Mar 17, 2006 12:17:21 pm PST #4675 of 10001
And then Ortus came and said "It's Ortin' time" and they all Orted off into the sunset
Aims - Mar 17, 2006 12:18:53 pm PST #4676 of 10001
Shit's all sorts of different now.
This was a call to the reception desk. First call.
beth b - Mar 17, 2006 12:19:25 pm PST #4677 of 10001
oh joy! Oh Rapture ! I have a brain!
generally I state my name and then who or what I am looking for
if I answer the phone as a business, I ID myself. If I answer my private phone (s) all you get is hello, until I know who i am talking to
lori - Mar 17, 2006 12:20:42 pm PST #4678 of 10001
re: coffee. I use one of these [link] every day. I drink out of it on the drive to work. Not all purist, since I keep drinking off the grounds, but it works for me and is very convenient. Also, unbreakable.
But then I can just rinse the grounds down the garbage disposal.
Jesse - Mar 17, 2006 12:20:47 pm PST #4679 of 10001
Sometimes I trip on how happy we could be.
Yeah, I hate "To whom am I speaking?" But not nearly as much as I hated, in the days of pagers, "Who called me?" Dude. Not me -- I'm the front desk of a company. Shit.
Trudy Booth - Mar 17, 2006 12:21:38 pm PST #4680 of 10001
Greece's financial crisis threatens to take down all of Western civilization - a civilization they themselves founded. A rather tragic irony - which is something they also invented. - Jon Stewart
When I receive mystery 800 numbers on my answering machine I probably sound like that when I call. Your office giving away weekends in Las Vegas for the first lucky person to call?
Aims - Mar 17, 2006 12:21:55 pm PST #4681 of 10001
Shit's all sorts of different now.
Our "scripted" phone speech is "Good morning/afternoon, Company X, How may I help you?" it seems like the perfect time to say, "Hello, this is Tenant Rude Bitch, I have this incredibly petty issue I need you to handle right now becuse my boss is VERY IMPORTANT and he will KILL ME if you don't do this stoopid little thing yesterday."
You don't have to be RUDE.
sarameg - Mar 17, 2006 12:23:16 pm PST #4682 of 10001
I do not have good phone skills, so if you break with the script, you are probably going to get dead silence from me, as I try to figure out what the hell is going on. It's kind of embarassing but I've never really gotten used to the disembodied voice thing.
Jesse - Mar 17, 2006 12:26:04 pm PST #4683 of 10001
Sometimes I trip on how happy we could be.
"Good morning/afternoon, Company X, How may I help you?"
I will confess that when people answer like that, I often can't quite parse the words, so then I respond, "I'm sorry, is this Company X?" And then they think I'm a dumbass.
Allyson - Mar 17, 2006 12:26:27 pm PST #4684 of 10001
Wait, is this real-world child support, where the money goes to buy food for the kids, or MRA fantasyland child support where the women just buy Ferraris and cocaine? -Jessica
I don't think I can survive another three hours of work.
Too. Much. To. Do.