Can anyone tell me why the fuck my computer will no longer print envelopes???

Have you tried rebooting?

No, seriously. This morning, I was trying to print reports from our database, and nothing doing until I restarted my machine.

Now I get to meet with someone so we can change my work process, because they haven't screwed with a huge part of how I do my job since last Wednesday, so I'm due.

Did they name a character after you, on the other board? No, I bet not. I wanted a name that was all not to be fucked with. And ita seemed like naming my detective "Cher" or something else too iconic. So she's Allyson.

Speaking of training people, I just trained three co-workers in a program/process for the work we're going to be doing this month. I have minions! Though I tried to avoid being an evil overlord by not snarking about a question I was asked concerning guessing info when our sources don't provide it. Since none of us have doctorates in the subject at hand [actually, I only have six credit hours from the late 80s and I think I'm still the resident expert], we'll stick to citing info from those who do. Their BS, though still arguably BS, at least has the stamp of academic legitimacy.

G&J are da bomb, how is she doing in med school? How's G liking Apple?

hah! We know you Missy, you'll get nothing but being taken for granted from us!

My name is not Missy, Bob.

just thought you were so great you knew already, Allyson.

ARE YOU SAYING I'M CONCEITED?

My name is not Missy, Bob.

Funnily enough, my name is Bob.

Have you tried rebooting?

Well, it was doing it on Thursday, and again today, so I figured that counted as rebooting, but I could try again....

Which leads to another peeve -- there's totally not enough training.

Yeah, I'm all for training. I made an employee go take an excel class because she was so freaked out by it.

Allyson is more than awesome. She's witty, writes fearlessly, has gorgeous lips, and has the many skills needed to make her totally the person you'd want in your corner in a crisis.

Wrod. And the awesome planning thing that could cover kosher laws and wheelchair access. Allyson, that should totally be a Job Interview Anecdote, if you need one, one day.

I think that's what you people are getting from tech support -- it's not that they don't believe you, it's that they have a routine.

Well, at Nutty Central, training and tech support are slightly different enterprises (or anyway, I've never been trained by someone who later answered a Help Desk question), but it's certainly true that the trainers are so heavily scripted that they have real trouble working with anything but a passive audience. Whereas, especially when your audience is only 2 people, I should think that a bit of flexibility would be a good idea.

Of course, the real problem is that the trainers are trying to teach us to love a system we dislike, that does not meet our needs, and that interacts poorly with the 2 other systems we are trying to learn at the same time. I think corporate went hog-wild with the digital initiatives, and it's been kind of stressful lately.

Robin forgot to mention Allyson's FANTASTIC HAIR.