I just wish there were a universal password or handshake or decoder ring to signify to all tech folk I call up that I am on one side of the hurdle and not the other.
Tell me what it is if you find it. Despite having paid my rent at times doing tech support (not like I helped Jesse, in case you were wondering), I get the "there, there" treatment from tech support here.
Probably because it doesn't want you to send that letter. They're capricious beasts, computers. Passive aggressive to a fault.
Just what I suspected! I will hand-write the envelope, and hide it from my boss.
I'm a big idiot, cause I actually spent ten seconds thinking "What show is MySQL?"
before figuring out it's a Tech Thing I Don't Know.
Please don't take my card away.
You get Appreciation Days at The Fuselage? Sweet deal.
Fury just threatened everyone to appreciate me or else.
Does that carry over to this place? C'mon. Tell me how I am TEH AWESOME
hah! We know you Missy, you'll get nothing but being taken for granted from us!
I just thought you were so great you knew already, Allyson.
But seriously, I just got mandatory training on a piece of software that I know pretty well. The thing is, the guy doing the training thinks it makes more sense for him to just go through the whole thing, doing his regular shpiel, rather than trying to figure out what I personally do and do not know. I think that's what you people are getting from tech support -- it's not that they don't believe you, it's that they have a routine.
You are awesome. Allyson. G&J were even telling me so this weekend.
Does that carry over to this place?
Not till Fury shows up, no.
I just got mandatory training on a piece of software that I know pretty well.
Which leads to another peeve -- there's totally not enough training. The number of things I have to explain or correct in word, or show people how to paste into Lotus Notes without carrying over the formatting ... it's stupid, and in the end, unfamiliarity with the tool must cost more than 4 hours of decent training in it.
Can anyone tell me why the fuck my computer will no longer print envelopes???
Have you tried rebooting?
No, seriously. This morning, I was trying to print reports from our database, and nothing doing until I restarted my machine.
Now I get to meet with someone so we can change my work process, because they haven't screwed with a huge part of how I do my job since last Wednesday, so I'm due.