The SoHo store is to be avoided.
TekServe is so much better, although they can get quite backed up too.
Spike ,'Potential'
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The SoHo store is to be avoided.
TekServe is so much better, although they can get quite backed up too.
Oh? Thanks, Tom, I'll keep that in mind. Although this computer is out of warranty, so I probably won't ever end up wanting to do support that costs anything - does TekServe do free consultation for little things, like store de Apple does?
Yes. Apple more or less ripped off the whole Genius Bar concept from TekServe.
Has anyone had a problem with iTunes refusing to open? My BF had iTunes 5.x on a Compaq running WinXP, and (I don't know what precipitated this) one day he tried to open it and it said "iTunes has encountered a problem and needs to close." That kept happening. He tried downloading iTunes 6, and during installation something happened with Quicktime where it wouldn't install. So the second installation of iTunes 6 won't open either, and said it was due to "error code -3". I think he googled a bit and concluded that it was the computer's fault, and that he wouldn't have any luck with Apple's tech support. So I wanted to check in here first to see if anyone knows anything about this.
Yes. Apple more or less ripped off the whole Genius Bar concept from TekServe.
Huh. Cool. Good idea, TekServe.
Has anyone had a problem with iTunes refusing to open? My BF had iTunes 5.x on a Compaq running WinXP, and (I don't know what precipitated this) one day he tried to open it and it said "iTunes has encountered a problem and needs to close."
Does he use Eudora? There's a conflict between the two programs. I had a problem like that, but a quick Google turned up the hacky solution in a couple of minutes (which I can't remember right now but could google again if necessary).
Before you rush out to buy your next tinfoil hat: [link]
Does he use Eudora? There's a conflict between the two programs. I had a problem like that, but a quick Google turned up the hacky solution in a couple of minutes
No Eudora, but that's interesting. Maybe he installed some other mail program.
Has anyone had a problem with iTunes refusing to open?
bon bon, I too googled and didn't find much help wrt error code -3. However, it sounds like something got fubar'd and doing a total uninstall / reinstall of Quicktime and iTunes may be helpful.
Quicktime I believe can simply be uninstalled from Add/Remove Programs. iTunes, however, sounds like it needs a bigger hammer to get it to totally remove itself. See [link] . HTH.
Thanks for the google. I tried also and while there were people at iPod lounge who also got error code -3, no one seems to have the answer.
I have suggested to Bob that he uninstall it all but he's afraid he'll lose his library. I figure that's unlikely, but I'm no expert.