...burning baby fish swimming all round your head.

Drusilla ,'Conversations with Dead People'


Buffistechnology 2: You Made Her So She Growls?  

Got a question about technology? Ask it here. Discussion of hardware, software, TiVos, multi-region DVDs, Windows, Macs, LINUX, hand-helds, iPods, anything tech related. Better than any helpdesk!


Tom Scola - Nov 16, 2005 8:01:16 am PST #5586 of 10003
hwæt

The SoHo store is to be avoided.

TekServe is so much better, although they can get quite backed up too.


Gris - Nov 16, 2005 8:08:01 am PST #5587 of 10003
Hey. New board.

Oh? Thanks, Tom, I'll keep that in mind. Although this computer is out of warranty, so I probably won't ever end up wanting to do support that costs anything - does TekServe do free consultation for little things, like store de Apple does?


Tom Scola - Nov 16, 2005 8:09:50 am PST #5588 of 10003
hwæt

Yes. Apple more or less ripped off the whole Genius Bar concept from TekServe.


bon bon - Nov 16, 2005 8:17:24 am PST #5589 of 10003
It's five thousand for kissing, ten thousand for snuggling... End of list.

Has anyone had a problem with iTunes refusing to open? My BF had iTunes 5.x on a Compaq running WinXP, and (I don't know what precipitated this) one day he tried to open it and it said "iTunes has encountered a problem and needs to close." That kept happening. He tried downloading iTunes 6, and during installation something happened with Quicktime where it wouldn't install. So the second installation of iTunes 6 won't open either, and said it was due to "error code -3". I think he googled a bit and concluded that it was the computer's fault, and that he wouldn't have any luck with Apple's tech support. So I wanted to check in here first to see if anyone knows anything about this.


Gris - Nov 16, 2005 8:19:20 am PST #5590 of 10003
Hey. New board.

Yes. Apple more or less ripped off the whole Genius Bar concept from TekServe.

Huh. Cool. Good idea, TekServe.


Jon B. - Nov 16, 2005 9:10:27 am PST #5591 of 10003
A turkey in every toilet -- only in America!

Has anyone had a problem with iTunes refusing to open? My BF had iTunes 5.x on a Compaq running WinXP, and (I don't know what precipitated this) one day he tried to open it and it said "iTunes has encountered a problem and needs to close."

Does he use Eudora? There's a conflict between the two programs. I had a problem like that, but a quick Google turned up the hacky solution in a couple of minutes (which I can't remember right now but could google again if necessary).


Jon B. - Nov 16, 2005 9:12:27 am PST #5592 of 10003
A turkey in every toilet -- only in America!

Before you rush out to buy your next tinfoil hat: [link]


bon bon - Nov 16, 2005 9:39:54 am PST #5593 of 10003
It's five thousand for kissing, ten thousand for snuggling... End of list.

Does he use Eudora? There's a conflict between the two programs. I had a problem like that, but a quick Google turned up the hacky solution in a couple of minutes

No Eudora, but that's interesting. Maybe he installed some other mail program.


Eddie - Nov 16, 2005 11:16:55 am PST #5594 of 10003
Your tag here.

Has anyone had a problem with iTunes refusing to open?

bon bon, I too googled and didn't find much help wrt error code -3. However, it sounds like something got fubar'd and doing a total uninstall / reinstall of Quicktime and iTunes may be helpful.

Quicktime I believe can simply be uninstalled from Add/Remove Programs. iTunes, however, sounds like it needs a bigger hammer to get it to totally remove itself. See [link] . HTH.


bon bon - Nov 16, 2005 11:20:35 am PST #5595 of 10003
It's five thousand for kissing, ten thousand for snuggling... End of list.

Thanks for the google. I tried also and while there were people at iPod lounge who also got error code -3, no one seems to have the answer.

I have suggested to Bob that he uninstall it all but he's afraid he'll lose his library. I figure that's unlikely, but I'm no expert.