That's how I originally contacted them, dcp. They sent me an email asking for more detail so the conversation has been over email. Apparently the driver just hasn't responded all day. I suppose she still might. The location on "Find My Devices" did update at 3:30, whatever that means.
Welp, turning on "Lost" mode and have ordered THE EXACT SAME PHONE supposedly fully refurbished and unlocked through Walmart Marketplace (I think?) to be delivered on Saturday to my parents' house (since that is where I will be on Saturday). I tried to get a free phone from Verizon, they were willing to give me an upgrade, but I couldn't get them to deliver it anywhere but my house which I suppose is a reasonable safety feature but very inconvenient for me at this moment (I could pick up a phone in a store but all the stores are over ten miles from me and more importantly I couldn't get a good color that way). So if this one turns up I'll have a spare, I guess.