I have been on hold for about 4 hours total trying to find a new supplier for my medical supplies that I need to survive. After the first 2 hours and 5 minutes a recorded voice came on the line and said “good-bye” and disconnected me. I had a migraine when I started this process and I swear the hold music is just making it worse. I do not know whether to cry or scream or throw things at this point. I have about an hour and a half left before the company I’m calling is gone for the day.