I would argue, Tep. Their response sounds like they don't understand your actual complaint.

I did actually argue, and they came back with "Expected delivery dates are generated by Amazon. Please remove the negative feedback." Okay, dude, no. Your merchant page on Amazon has shipping information, including what "expedited shipping" means. I can't believe that simple logic isn't working here. I ordered it on X date. Expedited shipping as explained ON YOUR PAGE is 1-3 business days. Today is X date + 6 business days. It doesn't matter what expected delivery date Amazon gave me, you are STILL excessively late BY YOUR OWN CRITERIA.

I'm not actually going to reply a second time, though. I'm also not removing my negative feedback. Sheesh. And now I have to find another costume.

Steph, make a complaint directly to Amazon about the merchant pressuring you to remove a negative review. I had the same happen to me, and Amazon dinged the merchant and refunded my money, even though I was keeping the product.

Steph, make a complaint directly to Amazon about the merchant pressuring you to remove a negative review.

I didn't think of that! I'll do that. I'm amused the merchant tried to pin it on Amazon. No, dude, they generate expected delivery dates based on your own guidelines.

Steph, make a complaint directly to Amazon about the merchant pressuring you to remove a negative review.

I know someone who works in merchant support at Amazon, and I know they WANT customers to tell them when merchants do dumb, frustrating stuff like that.

For good things: human dresses up as dog's favorite toy. Amazeballs. [link]

I have already watched this eleventy times. I can stand to watch it a few more.

Are you sure? I am paranoid about hallucinating burning smells.

Do you know about this? [link] If someone makes a joke about a seizure after someone mentions a burning smell, I just assume they are Canadian.

If I want to leave work early because I want to get my hair cut or forgot to pick up cat food or something I'll ask permission, but for a family emergency I do word notifications as informing my superiors that I *will* be gone rather than asking if I may. I'll usually make a comment about getting back to the office as soon as I can and leave a cell number, though.

My aunt had phantom smells (particularly gasoline) before her TIAs and stroke, so I have a tendency to really want to identify where smells are coming from....

Haven't heard back from mechanic. I worry this means bad things.

Do you know about this?

I did not know about that specifically, no. I don't remember where I picked up that burning smell thing - it's been in my head a long time.

Car~ma, Theo.

Sorry, Jesse, but for a family emergency, I would never use the words I hope to be able to, because if it's non-optional, you don't give your boss wiggle room to say you can't. You know you would have said yes, but an employee has no way to know that.

Yeah, you give some bosses any kind of wiggle room, and they'll say "Are you sure you're the one who needs to go take care of this?", then they reluctantly acquiesce when you say "Yes, I do," and they hint very hard that you should prioritize the job over most anything else. And you get dinged for not being a "team player" in your evaluations.