Actually publishing an article that has been published elsewhere (even by yourself) without disclosure is self-plagerism.
I stand corrected. We don't refer to it by that term, and I'm not going to be the one to tell the AMA they're doing it wrong by not using that term. But okay, then, self-plagiarism. We still don't allow it.
But I agree with you that if that came up as an issue, then someone should have read the article in question to see if there was repeated data.
In terms of 48 calendar hours being usual turnaround. Well great but I had no notice of which 48 hours. Making those 48 hours run over a weekend - zero week day time allowed is not a good practice, even if it is standard practice. What if I had been out of town that weekend? I guess I would hot have had to opportunity to review the page proofs?
We let our authors know we have a tight turnaround time, and if they can't review their proofs, a co-author will need to review them. When an author's paper is accepted for publication, they're informed in writing that because we have very tight turnaround time, they're going to get proofs with a 48-hour deadline.
I'm sympathetic to a busy schedule, absolutely. But choosing to publish does mean agreeing to work within a publisher's schedule (which should be delineated when a paper is accepted for publication).
Also, getting the journal title wrong is at minimum an indication that the copy-editor involved is being overworked.
We publish 10 journals (and 11 in January). Sometimes mistakes happen. It's too bad it happened to you, but I'm still going to say that someone using the wrong journal title isn't evidence of anything other than human error. I edit 3-4 articles at a time, and I am responsible for communicating with the authors. If I'm editing an article for the Dermatology journal, the Internal Medicine Journal, and the Ophthalmology journal, and I'm rushing, I might accidentally send and email to the author of the Dermatology article and refer to JAMA Ophthalmology. I double-check everything I send, but mistakes still happen.
I'm sorry it was such a bad experience for you.