Ugh. Long dreadful day at work, covering for co-worker who is clearly not paid enough for what she does (had to sic three different departments on an insurance plan asshole who was being shitty and self-righteous and whose employers caused an entire family to spend the day in tears, before one of our MDs used the power of the initials after her name to bring the plan's medical director to heel and choke out an auth number, rendering the entire day of family tears totally pointless).
(Not to mention that I had a sinking feeling at 11 AM that we needed to sic the MD on them but was dissuaded by officemates who felt that that shouldn't be the MDs' job. Which, no, it shouldn't, but if I'd gone with my gut the auth number would have been choked out five hours earlier and the family wouldn't have been crying and miserable and wondering why they hadn't just gone to Stanford.)
(I still want to stab someone, or cry, or go howl at the conveniently full moon. Thank God for Hec and Matilda holding my hand and feeding me tasty foods and rubbing my neck.)
(Also thank God the co-worker only takes time off once a year, and is coming back Thursday.)
Just, ugh.