My department's main office has weird bad fax machine mojo. They keep getting new fax machines and the fax machines keep breaking.

(My office's fax machine winds up picking up the slack.)

Why do you all have fax machines? I use maxemail on the odd occasion when I need to receive faxes or send them. When I send them, I scan them in and email them through maxemail service.

Maxemail does cost, but it is reasonable and I use it to fax stuff to hotels so I don't have to pay to print.

Somewhere out there in the great world is a fax machine with our tech support phone number in its memory. For years it's been calling someone at least once a day, giving us a free call that is very short and which does wonders for our handle times. But I have to wonder whose machine it is and why they're aren't wondering why their faxes aren't going through--or why the damned thing is dialing out for no good reason.

I wanted to thank you all again for the support earlier today. I was NOT in a good place (things are truly bad if I need to take the time to type something that lengthy on my phone), and things are still a bit shaky and may well be so for a while, but your words of encouragement were very much what I needed as an anchor this morning.

I use ringcentral and my scanner to "fax" stuff to people who need faxes. The best part is that all my faxes come in as scanned .pdfs. I am constantly amazed at places that still use actual fax machines.

I just found out my cousin is having a baby! I have to squee about it here, since she doesn't want anyone posting on facebook yet. She was starting to think this was not going to happen for her.

I'm glad you're feeling more centered now, Anne. Sometimes it's hard to get perspective on yourself.

sj - what excellent news!

That's awesome, sj!

Nora, finally had a chance to read the article and went on to the author's site to read about the kids she profiled. Incredibly moving and interesting view into their world. Thanks for sharing.