Very cool, Hil.
In a similar vein I've been fighting with Ford over the problems I've been having with the MyFord Touch system in my Focus and they are now going to send me a check equal to one of the monthly lease payments. They are also still working on the problems.
It's the worst case of, "Well, I won? But that was a horrible battle and just shouldn't have happened in the first place" for me. Except it sounds like yours are technical in nature, ND. Still I hope they solve the problem soon.
Mine was just stomach-turningly bad customer service after they made a small and honestly understandable-ish error. It was the awful way I was treated by customer service that kept me fighting though.
I wasn't able to make that decision until I could get some validation from my therapist, M. Because I also feel that I can't trust my instincts on certain things because whatever I pick is wrong.
How awful, askye. I am glad you were able to speak to your therapist. Because your Inner Mental Bully is wrong. And you are both strong and willing to ask for help, so extra strong.
and hear the progress with my ongoing battle with payment for the stupid ER visit in Vegas last year.
Our healthcare system is so shockingly broken. Even for people with health insurance.
Good things - I made rice with lime and cilantro inspired by dinner at erin's before I moved and then made a burrito bowl. Including salsa I first tried at her place. And some cheese. It would have been a very erin-approved dinner if I hadn't added a bit of carnitas. Still it was delicious and made me think of cool PDX evenings.