Wow, this squeaky wheel is definitely being heard. I got that great email from the grooming shop owner, then an email from one of the sweetest employees and THEN a phone call from the one groomer I trust the most among them.
I suspect that the owner stormed in and shared her prickly side to use my experience as an object lesson. It's too bad that the otherwise cordial staff had to get smacked because of Army Guy's behavior...but, there you go.
It's too bad that the otherwise cordial staff had to get smacked because of Army Guy's behavior...but, there you go.
Sorry, this is the staff that was friendly to you but didn't help stop the behavior even when you were obviously trying to step in? Personally, I'm glad they got prickled.
You make a good point.
It is true that the staff all work out in the open but they work pretty much on top of each other. J, the groomer I really like, was the one Army Guy was chatting to while he dragged Bartleby across the floor.
J should have noticed my distress, but in his phone message he said he really didn't see it. I suspect they are used to a certain level of chaos. Which should be addressed.
{{DJ}} I'm sorry. Sounds like a worthy send off for your cousin.
Go Bonny! You have made the grooming experience a better one for the pets to follow.
Thanks Laura. It was the one thing with the news this morning that made me smile.
Dang, the Morgans have been hit hard these last few months. I'm sorry, DJ.
It certainly feels like it. Thanks, Nora.
DJ, I'm sorry to hear about your cousin.
{{{{{DJ}}}}} I wrap you in snuggles and Chartreuse.
Thanks guys.
{{{{{DJ}}}}} I wrap you in snuggles and Chartreuse.
For this cousin it would be Harley Davidson smokes and whiskey or moonshine (he preferred beer, but I don't care for it).