Instant Boss.
Xander ,'Get It Done'
Spike's Bitches 45: That sure as hell wasn't in the brochure.
[NAFDA] Spike-centric discussion. Lusty, lewd (only occasionally crude), risqué (and frisqué), bawdy (Oh, lawdy!), flirty ('cuz we're purty), raunchy talk inside. Caveat lector.
Bless. Bless lots.
In US if a problem like the passport one happened we would call Senators and Congress members even without ties to them. Most would act as informal ombudsman to win future votes. Don't know if UK and Ireland has that custom, where MPs would do that for non-influential citizen. Though Seska was active in election which might make her MP more likely to listen to her.
And now we may have to push our trip to April (which is when my sister is getting married). Visas aren't issued to passports valid under 6 months.
Boo. Sad now.
Oh noes!
Two minutes of break for every ten? That sounds like a dream.
Since the help desk got it's new phone system, we no longer have the short "wrap up" period between calls. You're done with a call? Here's another.
Oh, and starting soon, we are going to have to follow step-by-step instructions on how to proceed in fixing things. Things that after four years I can often fix much faster without having to consult a list.
Oh, and they are thinking of implementing guarantees on phone response and repair times.
All of which sound wonderful if we didn't have to deal with 99 percent of all repairs and replacements over the phone, dealing with people with wildly varying skills.
DC, I feel your pain. "Follow the script or we take off points." "That adds time to the whole call!" "Well, use the script and work more efficiently then." Mutter mutter.
Happy Anniversary to Seska and The Girl!
When I have to call tech support I try and let the person know, yes I have done x, y, and z. Also give them a clue as to my level of expertise. Sometimes it shortens the call, other times they clearly have a script that must be followed. I'm talking about you, Dell.
You know what's really nice to do, after not being able to for almost a week? Take a warm shower.