Barclays Bank: ACCESS FAIL. We have been given masses of misinformation, been refused the right to change our address with the bank either on the phone or online, been refused telephone access to the disability services department, been refused the copy of the statement that I desperately need for my care services financial returns, been refused a large-print statement, been told to make an appointment at a branch even though we keep explaining that this is an inaccessible half-day exhausting exercise for me, been refused an e-mail address to make a complaint... The Girl is currently on the phone with her bank, asking them to open an account for me there.
My friend has suggested calling one of the radio disability programmes or TV consumer affairs shows. I might just think about this, when I calm down a bit.
Definitely threaten the bank with the media--I was just reading the consumer help column in the Chicago Tribune, and a woman who was having problems getting a car rental company to give her a refund mentioned the column and got an immediate response.
Seska, if you decide to pursue the matter, don't forget the government.
I ran out of ice cream and I'm reading Twilight. I'm not sure if these two statements are related.
I was trying to wait for the new Good Riddance thread, but I just can't any more. I got my gift yesterday! Yay slacking! Lovely Fernet and a book Cooking with Fernet Branca, which I actually thought was a cookbook for a second, but looks really entertaining. I'm saving it for the trip to Florida with my mother next week, because I'm sure I'll need a laugh or two. Also, warm socks from Alaska with POLAR BEARS ON THEM. And a polar bear keychain that I might have to put on my work keys so that I can just jingle it when someone is annoying me and know that I'm really calling them a polar bear :) oh, oh, and SOAP. Beautiful handmade soaps in sweet nectar and honey, oats, and creme that smell
really
good. THANK YOU DREW!!!!!!!
(x posted to Natter)
::waves::
askye I've been where you are and it is NO fun. I wish you days that are fun in the future.
there are photos of thanksgiving and stuff up in the usual places.
go back to my regular work now. or a coma.
poor Dylan boo
I was trying to wait for the new Good Riddance thread, but I just can't any more
It's been up since this morning. I should have posted that in Press.
It's been up since this morning. I should have posted that in Press.
ah, there's the rub. I didn't know that it was up. Oh, well.
I have only 2 and a half weeks left of work and my boss has finally decided to start planning for me being gone, even though I've been trying to do this with her for over a month. Trying not to stress. So annoying. Especially when she's asking me to do things that we already agreed she would handle (like telling a team I recently started supporting that I'm going to be gone for 5 months). Argh. Is not cool to do this to a 9 months PG woman who is already totally uncomfortable and who could realistically pop at any moment. It's not like she hasn't known this was coming...
Also, happy belated b-day to Emeline! Five years old. That is just crazy talk.
