The customer I bitched about earlier today called a higher up to bitch about me. Fortunately, I work chats so there was a transcript of the whole interaction. So my supervisor's supervisor and supervisor to the third power looked over the transcript, and supervisor to the second power came to see me. As soon as S2 said, "So, you had a difficult customer this morning," I said, "I knew that one was going to bite me in the butt."

"He was very rude to you, wasn't he. I thought you handled that very professionally, except for one part."
I'd gotten a little snarky back, but fortunately my snark looks very polite in print. Still . . . "Yeah, I could have phrased that better, and I should have apologized when he calle me on it. But he wasn't giving me any leeway."
"We have 51 incidents on file with him where he hasn't been happy with us. You did good."

Makes you wish you could fire a customer.

My primary-care doctor is the only doctor I have who doesn't mention my weight unless I ask about it.

My primary-care has three chins, so he knows better than to bring up weight. I also don't try to pretend that weight is not a problem.

My point of adamant refusal is that I'm not going on insulin. I could take better care of myself, definitely, and Doc has said, "We're running out of drugs that don't come in needles, Connie, unless you pick up the slack on your end." Fortunately he doesn't push it anymore. He's a good one, Dr. Olsen.

I have a physical in the fall which I am dreading because of the weight thing. I love my doctor and he has been so great with my depression issues, and especially not mentioning my weight since the depression issues, but when I was 23 and had my first physical I weighed around 150 and wore a size 8/10 and he though I should "nip my weight in the bud". At the height of my depression, I weighed >130 and wore a 4, and now that I am happier I am now oer 200 pounds. And frankly, I eat much better than I did at 150. To maintain the 130, I a) worked 2 physically demanding jobs, walked 3 miles back and forth to work AND rode an exercise bicycle for 30 minute a day, as well as eating no "white" foods, 5 servings of vegetables, 5 of fruit, and pretty much only tuna fish with no dressing. I never want to do that again, although I should exercise more. But I hate it.

Jess and Ethan just dropped Dylan off with me.

He's contentedly munching on string cheese and blueberries and exploring al the new toys.

Jessica looked superpretty going to the wedding, with her hair extra blue and tats shown off and a flowing scarf.

Jess and Ethan just dropped Dylan off with me.

"Party at uncle Hec's place!" We're gonna need some pix...

Oh, my. Pictures of Ethan and Matilda together would be extra lethally cute.

Makes you wish you could fire a customer.

Sometimes you should. link

Jess and Ethan just dropped Dylan off with me.

"Party at uncle Hec's place!"

Glamcookie said it before I did. Break out the juice boxes!

t raises the roof with a rattle

completely unruly with people I know well and trust

I can vouch for this, Senor Steekyfeet.