Thanks, guys. Every time I try and write it out, I get dizzy again. I can't find the structure for it.

What's a good structure? Summary, play by play, restatement, consequence?

Like...

• I like your hospital
• My last visit sucked and I was treated like shit
• here's how it went down
• here's how it made me feel
• here's what it will change

It's weird, since I don't have action in mind. I just want to be heard.

ita, I think the letter would be best served by starting out stating, "I am writing to complain about the medical care I received at your ER on June 14 by Dr. [Asshole]." Putting your intentions in the first sentence make it explicitly clear to whomever is reading it why your are writing and will, one hopes, make sure it gets routed to and read by the right people as quickly as possible.

Signed,
Works for a bureaucracy

I sign on to the above. The thought that popped into my mind is, has the course agreed on by your regular doctors been written down? If so, and Dr. [Asshole] had any way of getting to it, it makes the situation even more serious.

I do think you need to mention this - the inappropriateness of placing you in that position... but also make the point more clear that he was not listening to the patient and ignoring the patient's medical history.

I second this. You have mentioned elsewhere, or earlier, I think, the specific protocol the specialists want you to follow. I would mention it and maybe some of the details of how you told the dr. to follow the protocol and how he refused.

Also, I think the dr.'s concern (too much narcotic) would normally be justified but clearly wasn't here. So I might say something along the lines of I said this, then he said no, then I told him that I'm not here looking for drugs, but I have a predetermiend course to follow, and then he dismissed me. Oh, and mention that he was treating some kids while talking to you. I think it helps show how dismissive he was towards you.

edited for clarity and I like your suggested outline above.

you might want to add EAT IT! in there somewhere. or maybe that can be on a short note to the Dr in question.

IMEMEMEN - work is kinda making me nauseated
- too many projects hitting at once and not being allowed to pull any of them off the front burners
- co-worker leaving for 1 week vacation
- life stuff unable to push far enough back in mind
- complete mess of a desk
- anxious boss looming around a lot
- stubborn designer trying to exert management control where skills do not exist (time and priority management specifically)

I think you should write the letter, but I'm wondering what recourse the clinic has if a patient complains about a course of treatment-- don't doctors have pretty much complete discretion to determine treatment, particularly if their concern is something like dependence? If that is the case, I would describe the course of treatment that he prescribed that you didn't like but focus also on some of the less discretionary aspects-- he ignored your specialists' advice without reason, he was dismissive, his exam was cursory, he didn't allow your ride to describe (xyz)-- all suggestive of the idea that even if he does have absolute power of his diagnosis/treatment, he was likely working with limited information and made a mistake.

don't doctors have pretty much complete discretion to determine treatment

Not if it's harmful/negligent. ita's medical history clearly shows that she's not an addict trying to score some narcotics, because it shows that standard migraine treatments have failed to work for her, repeatedly.

When other medical professionals have devised a treatment plan that's meant to be carried out by another doctor (meaning, the neurologist and migraine specialist came up with the plan intending for an ER doctor to carry it out), and the doctor ignores that treatment plan, I would call that negligent. I won't go so far as to call it harmful, or malpractice, but it's negligent bullshit that I don't think can be excused under a blanket permission slip granted by "MD" at the end of the doctor's name tag.

God, I remember a particularly fun migraine ER visit. We waited, what, six hours before they even took her in? Ooh! That was the night I got to watch the Red Sox win the World Series! Migraine + ER = total misery

Em, remember the screaming when they won? I thought I was going to die. Or kill someone. My favorite ER visit, though, was the one when A met me there and we waited all night while I was having SEIZURES IN THE WAITING ROOM.

Like...

• I like your hospital

• My last visit sucked and I was treated like shit

• here's how it went down

• here's how it made me feel

• here's what it will change

This is exactly what you should do. I can send you a copy of a letter I wrote to a primary care facility where I was treated shitty if you’d like an example.

Bon, that's the stress I'd like to make. I've jotted a rewrite down on my notepad and will post it when I'm out of this meeting.

Basically, he was a prick (evaluating me from behind a curtain? For real?) who refused to follow suggestion (the rec isn't on file, but it's what they administered the last time) and who was ineffective.

I'm advocating a shock collar for msbelle's wayward coworkers. Boss too. They get too difficult and ZAP.