Yeah, you should get more details on customer dissatisfaction. It's perfectly possible that an employee did act like an asshole. Unlikely, but that's why you ask for more information.
Off the phone with UCLA Practice Plan. Oh, she explained and she explained and she told me about my health plan coverage, but my questions made her read the entire file, not just the notes of the last call, and now she's really confused, including as to why I'm in collections since I've been calling on this since September '06 and no one has ever explained it to me.
Uh, her manager's out today, but she'll call me tomorrow.
Ugh. "As to why." I hate saying that. But I'm not fixing the sentence. I need to go refile my documents. And then nap off this incipient migraine.
On the way home I saw a car with the license plate: IM DEAF.
And I bet people still honk.
I don't think the owner should have reacted defensively, I'm just saying I think letting her know that Mike hadn't had any complaints was a good idea.
Also, HA! I just got one of those calls where the girl said her name and then waited expectantly. Had to hold in the laughter.
Hey Strega - did you just get home? You often seem to show up here around 4:45 Central (just before I usually go home).
Heh, yes. Though it's also because I've been slacking off all week and leaving early; usually I stay till 6. And, um, post from the office instead.
And this conversation reminds me that I need to call UPS and tell them how much they suck. Sigh. Today they returned some stuff I ordered even though 1) according to their own schedule, I should have been able to pick it up today, and 2) I never got the card telling me I had to pick up anything, so it's lucky I happened to check the tracking #. And the usual 3) why the hell won't they just leave stuff at my door instead of making me sign for it?
Speaking of sucking, why is it that there seems to be such a long lagtime between order and delivery at Amazon these days? The last three orders have shipped two to three WEEKS after I made the order. They used to be so quick.
Isn't there a checkbox on the card (not that they left you one) that you can mark to get them to leave it without a sig. Also, why is the time on the card (not that they left you one) usually a time at which you or your neighbors were at home.
In sum, they suck.
Oh, I got to go by the DHL guy's house when I went back home. Seriously strange guy.
That reminds me. USPS has had Bob's gift located in Jersey City since Friday. I CAN SEE JERSEY CITY FROM HERE. Amazon refuses to understand that this is three days later that "3-5 business days" and wants me to wait a few days to see if it gets magically delivered, even though USPS somehow misrouted it but cannot seem to reroute it. Their tracking sucks. AUGH!
Their tracking sucks. AUGH!
Oh yeah. USPS tracking seems to be mostly, "Uhm, it left."
I had ordered some clothes last month that I ended up using the tracking number to see where the hell they were. USPS had delivered them from Virginia to Bolingbrook, IL, but then they sat in the Bolingbrook post office for six days before being sent to me. I have no idea what the hold-up was.
