Toddson, maybe a field trip to the local library so they can see how fast it loads? Or ask people to try it from their home computers?

That is very frustrating. Can you take some of them to lunch at a Panera's or something, and have them try to access the site from there, just to give them some perspective?

Toddson, is your site likely to be looked at by Joe Average at home (where dialup is more likely) or by professionals in offices. If it's Joe Dialup most of the time, you really want to make it as fast as possible to at least get to the Good Stuff. According to my teachers, most users will give up on a page within 5 seconds.

The site's intended for professionals and a lot of them will be working from their offices. BUT ... some of them will be dialing in from a construction site in the middle of nowhere, some of them will be using BlackBerries or some such.

I've talked and talked and tried to explain that we want people to be able to access it under less than optimum conditions, but I keep hearing that they want things to look good, that they want the graphics to be sharp (this from someone who has her screen resolution set as low as possible).

And did I mention that everything has to be done through the MS CMS? A minimum of hand-coding - and non-standard (according to THEIR definition) things allowed. sigh

Also, unless you're intending the picture to be downloaded or put up on an HDMI screen there's no point in going above 72 dpi. Making there be a rule about total file size will get the youngin's paying attention to how they optimize their pictures.

I assume that when people talk about 300dpi images on web sites, they're saying that the width and height attributes in the html shrink the image down to the desired (much smaller) screen size? (since images in html are defined by pixels, and not inches, dpi doesn't have any real meaning). If that's the case, then not only is bandwidth wasted, but the images look worse, since the browser needs to shrink the image. Using a decent graphics program to shrink the image ahead of time will always give better results than forcing the browser to do it.

What's been happening is that the culprits will take an image file at 300dpi, approximate the size (eyeballing it in PhotoShop), upload it to the site, insert it on the page, then resize it (again, by eye). I've shown the girl with PhotoShop how to size it and then use the "save for web" feature ... but sometimes they'll say that something has to be high-res or it's not sharp enough.

I'm still trying to explain the difference between RGB and CMYK images .... (thank heaven for hair dye - I think mine's pure white under the red by now)

I've shown the girl with PhotoShop how to size it and then use the "save for web" feature ... but sometimes they'll say that something has to be high-res or it's not sharp enough.

So you're saying that they're ignorant, then? Sigh...

They have access to these tools, but they've never been taught more than the technical details of how to use them. And, like I said - they don't really understand that other people have different systems (should have heard me explaining ... or tryng to explain ... why using a bunch of fancy fonts wasn't a good idea).

My Mac is freezing at the grey bootup screen. Anything I can/should do other than the genius bar? Before the reboot attempt, I had a spinning beach ball after trying to play a video on a web page.

You can hold down Command-V while it's booting to get a verbose boot. You might get some idea what's causing it to freeze.