Factory reset my phone after the lollipop upgrade frelled the battery life and caused it to overheat from doing just about anything. Dear god I have a lot of apps to reinstall. (It's automatically restoring itself so all I have to do is wait, but it's taking foreeeeeevvvvvveeeeerrrrrrr.)

Also just realizing how much I depend on Lastpass and logging into shit with Facebook! So until those two reappear I kind of can't do anything.

I forgot to say thanks for the cloud backup recs, so thank you!

The lollipop upgrade is what's finally going to force me to an iPhone. I'm done with android. I'm having the same problems as you, and when I tried to back up the important stuff on my phone, it took three days. I couldn't delete text message threads, and I finally gave up on the factory reset after not being able to back everything up.

I do need to get Rob's text messages off of my phone and somewhere secure, because I'm pretty sure I can't import them on an iPhone. If anyone has any recs for that, I'd appreciate them.

I'm not sure I have the heart to go back to iOS. The upgrade to iOS7 was what sent me to the Android side in the first place!

I guess it's a mark of progress that we now have supercomputers the size of coasters in our pockets that are such a commodity we complain about them all the time?

(Cue Spaceballs quote "Even in the future nothing works!")

I have an iPhone 5 for work. It's been infinitely less trouble than my S5. Battery life is better, no overheating, text message threads larger than 1000 messages are easier to delete, and it's easier to back up and restore. iPhones also play better with the audio system in my work and personal vehicles. I used to be such an Android fan, but lollipop did me in. All the customization in the world isn't any good for me if my phone can't make it half a day.

Hivemind question:

I have an installation CD that I have to install on a colleague's Surface Pro 3. I was planning on creating an ISO of the CD and uploading to the cloud, then having my colleague download to his Surface. Any suggestions for programs he can use to read the ISO and install on his Surface? Is there a better method to use to install CDs onto CD-less computers?

I use daemon tools lite for mounting disc images.

Thanks DX. I just used daemon to create the ISO, but I'm a little nervous about installing it on my colleague's computer since he may accidentally trigger some of the 3rd party software.

I did a little digging and it looks like Windows 8 can mount ISO files natively without 3rd party programs. Can anyone verify that? I'm using Windows 7, but the Surface Pro 3 runs 8.1.

Android updating and backup is a shit show, no doubt. I'm a tech guy, root mine, and play with all sorts of custom roms, so I have no problem updating when I decide (and then going back if it sucks) but for average users it is awful. iOS is better for that (though not perfect).

For me, my pictures back up to Dropbox automatically, my text messages come through and are saved in Google Voice, my music and videos are all in the cloud, so it is really only app data that is an issue for me in terms of backup, and most of that (the important things) has cloud backups these days too. I think that is what Google expects for most people, which is why their manual backup options are so awful. Not a great move on their part but so it goes.

I tell people not to upgrade unless they are prepared for a factory reset immediately after, and even then I discourage it unless they REALLY want a specific feature or app. It just isn't really necessay most of the time. It sucks that that is my rec but it is: when you get a new phone in 2 years, it will have an updated version and you probably don't need it until then.

I love my Android phone and will never give it up. But with great freedom comes great bugginess.