Kaylee: So how many fell madly in love with you and wanted to take you away from all this? Inara: Just the one. I think I'm slipping.

'Serenity'


Buffistechnology 3: "Press Some Buttons, See What Happens."

Got a question about technology? Ask it here. Discussion of hardware, software, TiVos, multi-region DVDs, Windows, Macs, LINUX, hand-helds, iPods, anything tech related. Better than any helpdesk!


tommyrot - Dec 02, 2013 9:21:29 am PST #23359 of 25496
Sir, it's not an offence to let your cat eat your bacon. Okay? And we don't arrest cats, I'm very sorry.

Is it dropping frames when streaming from the internet?

Yeah, the Apple TV does drop frames while streaming from the internet, so it's not just streaming from my iTunes library. (But it's not as bad.) I've noticed frames dropping on cable TV just once (the cable box also has an HDMI connection to my TV), and my Blue-Ray player (also with an HDMI connection) has never had a single problem dropping frames

Just wondering if it's the HDMI cable at all?

I've tried two different HDMI cables--doesn't seem to make a difference. Although I could buy and try a new one.

If not those things, Try moving the physical location of the Atv. Maybe something in your set up is pumping a lot of RFI, and it's playing badly with either the Atv or it's cables.

Yeah, the problem went away when I moved the HDMI cables away from a power cable. But then the problem came back. I'll look into that more.

Also, if you are doing wifi, try connecting a hard line to the Atv.

Maybe four months ago my Apple TV started having all sorts of WiFi problems (failing to connect, or losing the connection while the Apple TV was sleeping), so I switched to a hard line That helped, but the Apple TV was still having problems maintaining a hard line connection. Then suddenly that problem went away. (It's still on the hard line). Perhaps this issue is related--maybe it's all Apple TV network issues? Although the frame-dropping started before then. I also had frames dropped while connection an Apple laptop directly to the TV via HDMI, but I haven't tried this since getting my Apple TV.

Also, I had very few problems with dropped frames until I started buying iTunes video content at 1080p instead of 720p.

Lastly, is the unit staying powered on?

No, that's fine.

I wanna do more research and experimenting, but I'm thinking of replacing the Apple TV.

eta: I saw online that one should turn off the "send data to Apple" option on the Apple TV. I did that and the problem got much better. And then got bad again.

eta²: Apple TVs dropping frames seems to be a common problem, based on googling.

eta again: And some people have fixed this problem by changing settings on their TV. Which supports my theory it's both an Apple TV / TV TV problem--sometimes they just don't play well together.


NoiseDesign - Dec 02, 2013 9:36:21 am PST #23360 of 25496
Our wings are not tired

I have three Apple TVs and whenever I have had issues with video it has been related to data streaming into the ATV, not the HDMI connection out of the ATV.

1080p video does eat up more bandwidth so if you have a bottleneck somewhere it would be much more present on 1080p files. What speed is your internet connection, and what speed is your internal network? I'm pretty solid on my machines but I'm running 100-120 Mb internet connection onto a 1000bT wired network and then a 5GHz 802.11n WiFi, so the bottlenecks have been ironed out. At one point I made sure I had a dedicated WiFi network for the home entertainment stuff since a large download could saturate my WiFi connection and ruin TV viewing.


omnis_audis - Dec 02, 2013 9:40:30 am PST #23361 of 25496
omnis, pursue. That's an order from a shy woman who can use M-16. - Shir

Also, I had very few problems with dropped frames until I started buying iTunes video content at 1080p instead of 720p.

Silly question. Does your TV have native 1080 resolution? Maybe it's something in the conversion process? Also, I thought Atv only did 720? Maybe that's just the older model.


NoiseDesign - Dec 02, 2013 9:45:35 am PST #23362 of 25496
Our wings are not tired

The original ATV2 is only 720p, I have one of those. The newer ones do 1080p.


tommyrot - Dec 02, 2013 9:58:35 am PST #23363 of 25496
Sir, it's not an offence to let your cat eat your bacon. Okay? And we don't arrest cats, I'm very sorry.

What speed is your internet connection, and what speed is your internal network?

Internet was 26Mbps, recently upgraded to 51Mbps. I think my network is 100Mb, unless my Time Capsule and Apple TV support Gigabit ethernet.

whenever I have had issues with video it has been related to data streaming into the ATV, not the HDMI connection out of the ATV.

I'm not sure this is my problem, as frames get dropped even when my Apple TV has read and cached data far ahead of where it is in the content I'm watching. I'll look into this more when I get home.

Does your TV have native 1080 resolution?

Yes.

Also, I thought Atv only did 720? Maybe that's just the older model.

Newer ones like mine do 1080p.

x-posty


Tom Scola - Dec 02, 2013 10:02:45 am PST #23364 of 25496
Remember that the frontier of the Rebellion is everywhere. And even the smallest act of insurrection pushes our lines forward.

Do you have a computer monitor, or something else you can hook the Apple TV up to?


tommyrot - Dec 02, 2013 10:07:29 am PST #23365 of 25496
Sir, it's not an offence to let your cat eat your bacon. Okay? And we don't arrest cats, I'm very sorry.

Do you have a computer monitor, or something else you can hook the Apple TV up to?

I have an older LG TV but it's only 720p. I also have an older LCD monitor that uses DVI--I could test that if I get an HDMI to DVI adaptor.


NoiseDesign - Dec 02, 2013 2:19:49 pm PST #23366 of 25496
Our wings are not tired

The ATV is only 100Mb, but if your network switch is old enough that it is only 100Mb and not Gig then that could be a pretty big bottle neck.


Cass - Dec 02, 2013 8:03:53 pm PST #23367 of 25496
Bob's learned to live with tragedy, but he knows that this tragedy is one that won't ever leave him or get better.

Who has a box (I'm not committed to the box shape) that plays Amazon's streaming video. Not looking to displace my Apple TVs but I am thinking of adding that feature. But's it much more worthwhile if I can actually watch it ON a tv.

Does anyone have a box-like thing that they like for Amazon Instant? Nothing fancy. I just need to find the thing, play the thing and often rewind the thing because I got distracted from watching the thing.

Aside: I am downloading a 10-15 of the exact same gigs of tv to two machines. The newer one is faster. So I made sure they were both on the same network. They were so this remains a mystery for another day. I really only bring it up because one of my neighbor's has a network named dangerzone.


NoiseDesign - Dec 02, 2013 9:07:41 pm PST #23368 of 25496
Our wings are not tired

I have Amazon on the Blu Ray player in our bedroom, as well as the Xbox 360 and the Tivo Roamio and I'm sure some other devices. The Roku also does Amazon, but I don't have one of those.