Cass,

there is a reason I recommended that sequence to help your DVR. I had to do that to mine!

I also suggest unplugging the DVR for about 30 seconds and plugging it back in before rebooting, for maximum rebootage.

Well, that was what I'd tried a few times before contacting them.

there is a reason I recommended that sequence to help your DVR. I had to do that to mine!

And le nubian for the total win. It was magic.

ND is me.

P-C: That sounds exactly right. I've always had way too much music on my iTunes to synch everything, so I've always used the playlist route.

So if I am listening to my Nano on Shuffle, is there an easy way for me to listen to a specific song or songs and then go back to the Shuffle list? From what I can tell, if I go play a specific song, then it gets stuck in that Artist list, and I have to start over and Shuffle Songs again (meaning that I could listen to songs I just listened to).

Century Link also gives worse service than Comcast. When CL took over my phone company it only took me two months to get so sick of them that I switched to Comcast for phone too. Which saved money compared to CL but also provided better sound quality better service and more reliable voice selection. Yeah and old fashioned phone system works all the time, even when electricity is out - until someone who takes it over who won't do maintenance and then it goes out for 48 hours every time it rains. Which in Olympia WA means we were without phone service more often that we had it. In a few years Comcast may be left as the best service around, not because they are good ,but because everyone else ends up being so much worse.

Why do these companies get away with being so crap? I thought capitalist competition was supposed to mean excellence, right? Do they have local monopolies, or is there some kind of poor-service conspiracy, like price-fixing but for bad customer service?

Well in my area comast or century link are the only two choices. In a city you have more choices. But yeah competions is mostly a joke. And really markets are a lousy way to get infrastructure, cause competion will be limited even in the best cases. There is a reaons for the concept "public good".

They have local monopolies, often. In my neighborhood, our options for internet and cable are:

1) CenturyLink for phone and DSL, with DirecTV as cable (if you can have a satellite) 2) "Wave Broadband" for cable, cable internet, and VoIP phone

Comcast is available in other parts of the city, but there's a city agreement that our neighborhood gets "Wave" (formerly Broadstripe) and the rest get Comcast. I would LOVE to have Comcast back.

yeah, there is functionally no competition in most areas. For example, I would love to have Verizon FIOS, but no cookie as it isn't in this area.

So if I want high speed Internet, it is TW. Verizon is proud of its DSL, but it isn't fast enough for the Internet traffic we need at times.