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Internal Steve Jobs keynote promising all sorts of Apple goodness in the future: [link]
Also, about the iPhone:
Steve opened up with how he believes that the iPhone will change the mobile space forever. He said that when the Mac first came out, people talked about how some day, every computer would work that way, and the same would be true of the iPhone. The iPhone was driven by the fact that everyone hates their phones, and it's all about "core competence"—making all of the features easy-to-use and self-discoverable.
Huh. We'll see.
In any event, hopefully it'll force improvements in other phones.
Supposedly the terms Apple was demanding for carriers were pretty onerous.
I read in some review that Cingular agreed because they were at the bottom of the market and that Apple wanted to change everything form the ground up.
I think iPhone's exclusivity to Cingular/AT&T is a rare blunder for Apple
I'm assuming that Apple has an escape clause or two...
There is no way I will go back to Cingulair/AT&T/whatever they're calling themselves next week for any phone. Hopefully Verizon will come up with something competitive eventually.
I haven't had major problems with Cingular (and I've had cell service with the company since 1995 - before it was Cingular!). AT&T has a much poorer rep when it comes to wireless customer service. I think it is a major blunder for Cingular to change its name to AT&T - but I'm no CEO.
That said, the cell service isn't wonderful everywhere in this country. In my own home, I have dropped calls and I sincerely believe the service has degraded in the last 8-10 months because I think call quality has gotten worse more recently.
I do think that if you get the wrong customer service person, you are kind of fucked. But googling problems has typically gotten me the answers I need so I haven't had to fuck with customer service.
I did do customer service online chat and was on there for 2-3 hours (they were answering like 20 people's questions at the same time) and they couldn't tell me why my Razr couldn't get on the internet. But when I went to a Cingular store, they told me to download Opera Mini and I was set.
everyone hates their phones
I like my phone fine. I open it up and push the little numbers and talk to people and hang up, and occasionally I check voicemail. Also, it's red.
...wow, I am totally not his market.
I want an iPhone, but not because I hate my cell phone. I feel the way that Katie does (except my phone is silver) about my phone.
However, I want the iPhone b/c it's also a video iPod with a huge screen, as well as (more or less) a wee portable computer (at least, it meets about 50% of my "computer" needs), and it's soooooo fucking pretty.
I was watching the iPhone circus on the news this morning-- there's a couple guys that have been at the Apple store since Monday morning.
I like my phone fine, but it's beginning to not hold a charge for very long. Also, T-Mobile's voicemail service lacks something--I often get the notice that I have voicemail hours afterwards. Which is not helpful.
