I'm having connecting to the internet issues, and I don't know where to go from here.

This morning the internet connection on desktop was working fine. I have two lines and it was connected to one that has been working. The other line was out. The ATT guy came and redid some wiring in the box to fix that line. Right after he started work, my internet connection went out, but I figured it was just because he was testing both lines. He left and I realized it was still out. He says nothing he did could have affected the connection.

I did several rounds of turning everything on and off and then deleting and setting up new connections and went through a round of testing and troubleshooting with a person in India.

The problem may not be in the line at all, though. (Correlation does not necessarily equal causation.) The modem shows a lighted DSL connection, and more to the point, I'm on the internet now with my netbook, using the modem and that phone line. That seems to indicate it's something in the computer, but I don't know how to confirm that or what to do next.

Update: Fixed! I was starting to work my way through an internet suggestion and found that the first step, which enabled local area connection, fixed it. It worked before without that. Sometimes I think computers just need attention. Perhaps the computer didn't realize that I had just bought it a new monitor and router.

More info on the Comcast/Netflix thing I posted the other day:

Will Comcast Destroy Net Neutrality?

The situation is actually complicated, and it's not clear that Comcast is in the wrong. An interesting read.

Comcast is always wrong.

Especially in a case like this. I think the argument that customers have already paid for access, and the provider should not be charged extra is a strong one. If Comcast was losing money they might have an argument, but Comcast profits are record breaking.

Also I have a rule of thumb. It is great to be perfectly fair when that is possible. But in the real world perfect fairness is not attainable. When that is the case, I say be unfair to the rich corporation rather than the ordinary schmoe. Again I prefer being unfair to nobody. But if we run into one of those unavoidable cases where life is not fair, then let the rich and powerful bear some of that burden.

If Comcast was losing money they might have an argument, but Comcast profits are record breaking.

this needs to be bolded and written in the sky. Since Comcast is in the middle of buying NBC and there is strong evidence that people are streaming netflix instead of watching network tv, Comcast has an established conflict of interest.

What is amazing to me is that there is so much netflix streaming (17% of Internet activity on some evenings between 7p and 10p), despite the fact that you hear complaints about netflix's streaming catalogue. Can you imagine what the percentage would be if netflix's whole catalogue was available?

Comcast's on demand is a piece of shit, btw. Their menus are confusing. You cannot properly search, etc. Perhaps if they did their on demand like Netflix does people would watch their offerings more.

When that is the case, I say be unfair to the rich corporation rather than the ordinary schmoe.

Both parties here are huge corporations. What Comcast is asking is for Level 3 to pay the same usage fees as Akamai did for the same service. End-users aren't in this fight at all.

Okay, this is awesome. It's apparently a new program to protect the info on your phone, but the website is VERY cool

Ben the Bodyguard

Yes end users are in this fight. If Comcast can charge another corporation for the costs of THEIR customers accessing that corp, it limits those customers access to services that can pay the ransome. Comcast has put bandwidth limitations in place. There is already a policy in place that your comcast fee only includes a limited number of gigabytes. So this is big time double dipping. If comcast was losing money or seeing outages they could change the rules again. But they are not losing money nor seeing outages. And if customers start actually using the bandwidth comcast nominally sells and it turns out that comcast does not actually have the bandwidth or peak capability they are selling maybe they should take some of their huge profits and expand their capability. I already pay buku bucks to comcast. So no, I am involved if they make a service I want to access pay them ransome in order for me to access them. At best that is an increase in fees for me through the back door. But more likely it means a lot of small providers won't be abel to provide service to me.

If Comcast can charge another corporation for the costs of THEIR customers accessing that corp, it limits those customers access to services that can pay the ransome.

When Akamai was delivering Netflix, they were paying Comcast for the ports/bandwidth usage. Now that Netflix has switched to Level 3 for content delivery, Level 3 is refusing to pay those costs.

It's possible that Level 3's additional usage *should* be included in their peering agreement with Comcast, but it's far from obvious. Akamai was paying for their usage because they are considered a CDN. Level 3 considers themselves to be a backbone provider even though they are now also in the business of delivering content. It's murky, and it's not even remotely as simple as "Comcast is evil therefore they are wrong."

Comcast also considers themselves a backbone provider even though they are in the business of delivering content. Level 3 is paying for access: they pay in the form of "peering" peer access. On another level the problem is the idea that Comcast should decide these issues. Part of net neutrality would be clearly laying out the rules for this sort of thing. There is an old saying among lawyers that hard cases make for bad law. This is an attempt to set a precedent that could lead to Comcast streaming Democracy Now videos in grainy jerky, slow form, while streaming CNN videos smoothly and clearly. The internet has never been the pure free speech zone some claim. But legitimately it is an arena where very small players can deliver the same or higher quality than the big boys, and make that content as accessible as the content of the big boys and try to compete on that basis. (The big boys still have huge advantages, but being able to deliver quality and content and comparable to theirs or better and be able to distribute it still adds to democracy and diversity.)

The precedent here would be chilling. My bit about how life wasn't fair. Of course a shorthand, as that cliche always is. Here is the long version: We need rules to ensure that backbone providers and ISPs can't discriminate on the basis of content. At the same time we have to provide protection against free riders. If the way we balace that is to provide great protection against free riders, that we leave huge loopholes for discriminating on the basis of content. If we have strong rules against discrimination on the basis of content then there will be loopholes that free riders could use. A perfect balance would be optimal but also impossible. Regulation is by definition "one size fits all" (or at at least a limited size selection). So given that loopholes will exist one way or another, I think free speech is tremendously more important than making sure multi-billion dollar companies never have to deal with free. Strong net neutrality regulations to protect free speech and diversity of opinion are critical, even if they result in loopholes through which a certain amount of free riding take place. And again it is not as though Comcast does not have alternatives to limit such free riding. If they think the can't really afford the bandwidth they provide they can lower the maximum bandwidth again though that may be the final straw that leads their customers to rebel. Or if the problem is not total bandwidth but peak bandwidth, they could put in dynamic bandwidth usage depending on what other customers were using encourage stuff that is not time sensitive like certain types of downloads to move to "off-peak". Or they could take the money they are using to buy NBC and freaking invest it to increase their capacity, instead of complaining when customers actually try to use the bandwidth they are given in their contracts.