I just got out of a training that left me close to tears in absolute frustration that I couldn't express due to a dismissive jackhole.
New software system to automate travel. Adds more work to me and to scientists. Makes it easier on travel. Software does not actually work the way we actually work, and doesn't allow for unusual circumstances. Adds additional new paperwork for me in some cases, and much more follow-up time.
Now, software developers, please, please make me feel better.
Wouldn't one buy/modify the software to bend to the way the user conducts business, and NOT make the user bend to software's fucked up idea of how other people do business?
Of course, it's an off-the-shelf package that can't be modified to fit us, because then they wouldn't be able to update it.
Software peeps. Please, tell me I'm not insane.
Wouldn't one buy/modify the software to bend to the way the user conducts business, and NOT make the user bend to software's fucked up idea of how other people do business?
Of course, it's an off-the-shelf package that can't be modified to fit us, because then they wouldn't be able to update it.
Sadly, we have the same issues with all of our proprietary software too. (Everything, and I mean EVERYTHING we use was written to serve one particular department's needs. The rest of us are expected to work around that.)
Wouldn't one buy/modify the software to bend to the way the user conducts business, and NOT make the user bend to software's fucked up idea of how other people do business?
Usually it's because management is all, "This is the new software we've decided to use andIdon'twannahearanycomplaitslalalalaIcan'thearyou...."
Wouldn't one buy/modify the software to bend to the way the user conducts business, and NOT make the user bend to software's fucked up idea of how other people do business?
In theory, one would. In theory. We have software & websites built for us that don't work the way we work because management and IT often fail to ask the end users what they need. I'm sorry, Allyson. That always sucks.
Wouldn't one buy/modify the software to bend to the way the user conducts business, and NOT make the user bend to software's fucked up idea of how other people do business?
You ... don't want my answer. Trust me. It's not an answer I agree with, but it's one that I've learned through bitter experience.
Wouldn't one buy/modify the software to bend to the way the user conducts business, and NOT make the user bend to software's fucked up idea of how other people do business?
This is the Peoplesoft curse that has been inflicted on almost every university in the last ten years. Universities are creative places where people do things in different ways. Peoplesoft is a tyrant that accepts no deviation from its revealed laws. All must tremble before it.
What Jilli said. It sucks. (which is why I haven't seen my paystub in... six months? A year?)
bitter experience
Allyson, I work for a multi-national company and we have software that we have to use every day that neither works like we were told it would nor works for the end user. We actually have software that we had built for a specific use and cost us close to $2million, that we can't use and are getting ready to trash. So sorry though. I feel your pain, really I do. Now I just have zen about it, because I spent 17 months pissed off and complained to everyone I could think of (as did my boss) and it made no difference so now I'm all lalala about it but it took 17 months to get there.
Now I'm all double-plus paranoid about my Stupid Thesis, since it's about picking software that would be used by people who won't like it no matter what. Argh. But I do have like 25 pages written, so that's something.
