We do a satatement of services with each client - I (the PM) am not involved with it, it is a contract and business people deal with it. It states things we will do, as well as things the client will do. My documents are ever-changing, but basically consist of a schedule with dates when things are do and will happen (both us to them and them to us), a checklist of guidelines on how we need info/items, and an internal checklist we use for delivering our content to our development division.

We do a satatement of services with each client

What input do you use for it?

Also, have you taken any PM classes? Do you use any PM references? I put down PMP as a goal for 2006. I took a UCLA PMBOK-related course in 2004, and have been managing projects for ten years now, but it's all making my head twisty suddenly.

Finally getting that third eye added to your forehead?

I think it'll go well with the tattoos and the large-caliber weapon, and hey, I can wear an eye-patch over it!

Yarr.

I'm sure I took a project management course in grad school but that was over 10 years ago. I know no PM references.

The SOS sets things like price of product, profit-sharing (wrong term) structure on the deal, any minimum product guarantees, life of the product, what we will report to them and how often, what marketing they will agree to for our product, whether the relationship is exclusive, Taht's all I can think of.

Can you just get that at a pharmacy, Theo?

Yup, on the shelves near the other nasal sprays. "Ocean" is the most common brand I've run across. I don't like the CVS generic equivalent, which feels harsher to me (I'm a bit of a pea-princess through no mental fault of my own) and I don't know what others are like.

Last night in yoga, one of the more woo-woo instructors kept telling us to keep our drishti on our third eye, when he wasn't telling us to look at our left big toe or whatever. He demonstrated hooking his legs over his shoulders and picking himself up by his hands, then unfolding smoothly into a plank position, so if it takes locating my third eye to do that kind of thing... it may be a while....

My depth perception totally sucks, so it's time for my third eye to get off its lazy ass and help out....

I know no PM references.

Till I came here I PMed with no instruction and no resources. Since being here I recognise the benefit of a documented methodology, and the training has been basically useful. But DAMN. For a standard project here, we're talking .... 50 required documents (including some separate signoffs and go/no go) for a standard sized project.

Your ass is covered, but your hands could fall off with the typing.

The SOS sets things

What do you call the document where they tell you what they need?

I should add, he may be woo-woo, but he does endear himself to me when he says things like "Keep your gaze on the big toe" and then three seconds later add, "Your own big toe."

ita, you might get some use out of this book [link] which is more political than technical. IIRC, considering it was for a class I had in the fall and hated. Actually, if you want mine, I'd sell it to you cheap...

What do you call the document where they tell you what they need?

All they need from us is the finished product and possibly design work for marketing materials. We do not encourage them needing much from us. We are not working with folks the same way you are.