Next they'll probably have one where Calvin is watching Hobbs being decapitated on TV .

(Whitefonted for those who want to preserve what's left of their C&H goodness....)

Luckily the phones have been pretty dead today. However, I just got a call and it was the kind of problem where if it wasn’t a simple mistake, it’d have to be escalated. And the dude I escalate to is on vacation. The customer is getting an error when he tries to open one of the lesson files. I asked him if he had copied the file to his hard drive or whether he was trying to open it directly off the DVD-ROM. He said the latter. I asked him to copy the file to his hard drive and open the copy. He said “You’ll hang on the phone while I do that, right?” I said I would. So I’m waiting and he says “You know, they never said anything about this in the book” I replied “I think they said it in the ‘Getting Started’ chapter before Chapter 1.” All the time I think he’s copying the file to his hard drive and I’m wondering why it’s taking so long. Then he says “You’re right. It does say that.” HE’D BEEN FLIPPING THROUGH HIS BOOK TRYING TO PROVE ME WRONG instead of copying the file to the hard drive and opening it to see if that solved things.

Tool.

That sucks, Spidra. What is it with people like that? Is it so terrible to admit to someone that you're human and that occasionally you make mistakes?

Cheerierly (if not a word, please see erinaceous for its immediate wordification) I just saw this PDF for the first time. If you have people at your office who won't make the coffee--well, this mightn't help them make it, but might take the edge off your irritation when you show up to two empty pots baking.

It could even have been our mistake, but it doesn't solve his problem to keep me waiting on the phone longer to try to prove me wrong. Doing the troubleshooting step I was prompting him to do would have gotten him closer.

Thank god the phone traffic is slow. I've been doing this job for 2.75 years and am really a bit burned on at least the phone aspect of the job. I don't let things roll off my back easily enough and stress has quite physical manifestations for me.

How're the eyes today, tommyrot? The 'roid rage?

Gallery of Calvin Piss Variations.

Has a useful query builder feature.

I am attempting to start cooking on a more regular basis than has been the norm for the past year. In the oven now: spaghetti squash. Soon to be in the crockpot, chicken and soup veggies. Thawing: salmon steak. In the skillet: turkey bacon.

Haw. Wish I'd had that PDF when I worked at CNET. Where I work now, we have single-brew Melitta filters. So my PDF would now need to illustrate where the trash is and direct people that if they aren't brewing a second cup with those grounds, they need to compost or trash them. Not leave them in the sink.

One of my co-workers calls this "The Office of Bad Housemates" and she's so right.

How're the eyes today, tommyrot?

Still slowly improving.

The 'roid rage?

Sometimes I think I might need some sort of sedative, but other times I feel better. Hopefully I can get more sleep tonight than last night.

Also, stupid computer job, that I have to work sitting down....

It could even have been our mistake, but it doesn't solve his problem to keep me waiting on the phone longer to try to prove me wrong.

Not to mention, the Help Desk can't exactly fix the printed manual after it's been printed...