Susan, how does this sound?

I am writing in response to your need for a Member Service Associate.

While my resume is strong in Accounting experience, all of my positions have included varying degrees of customer service. I have had to speak with vendors on the phone regarding our accounts with them and tenants or clients regarding their accounts with us. I enjoy working with people and am very outgoing and friendly.

I also have approximately seven years experience in retail situations, and I know how to diffuse difficult situations that sometimes arise with customers. I am the mother of a ten month old, so my patience has been tested quite a bit lately, and has greatly expanded.

On a personal note, I have been to the YMCA as a guest several times, and I enjoy the environment. I am close in location and the weekend hours are perfect for me as I do work during the week. I would embrace an opportunity to work for the organization.

Please feel free to call me for an interview. I believe that I could be a great addition to the team. I can be reached during the day at xxxx or in the evenings at xxxx.

Thank you so much for your time. I look forward to hearing from you.

Oh, Susan, that is sad. I can kind of relate. I see things to get my Dad for Christmas or his birthday, but then I remember that he can't play golf or read or... anymore because of his strokes.

Not Susan, but I'd change the start of the third paragraph to something like:

"My seven years of retail experience have taught me how to diffuse difficult..."

Oooh!

Today I got a See's catalog in the mail. The only reason I'm on their mailing list is that Dad liked their stuff, and I used to send it to him for Father's Day or his birthday sometimes.

So I'm sad. Not heartbroken, sobbing my eyes out sad, just an odd little twist of wistfulness mixed in to a very ordinary day.

headpat

It sucked to see him at the end not even eating candy. In his day that man could consume an entire See's store and not gain a pound.

I know how to diffuse difficult situations

I bet they would prefer it if you could defuse difficult situations.

In his day that man could consume an entire See's store and not gain a pound.

And I inherited his nose, his ears, his eyebrows, his feet, lots of other things...but not his metabolism.

Aimee, I wouldn't lead with Accounting when that's not what the job is. Instead I'd say something like, "In my current role as an InsertYourTitleHere, I apply my strong customer skills every day in my interaction with vendors, tenants, and clients."

My seven years of retail experience have taught me how to diffuse difficult...

I think you want "defuse," not "diffuse."

quit being possible to wear to work when I started having to clamber around the computer lab daily.

Yup. Every time I try to wear a dramatic flowy skirt to work, I end up tripping over it when I have to climb behind the equipment racks and then I remember why I don't wear dramatic flowy skirts to work.

And a hearty YES to the world needing more hats.

And a hearty YES to the world needing more hats.