I rode Amtrak last May from Boston to Washington. It was essentially on time, but price was twice what a flight taking a third of the time would have been (up from the 133% price I'd been quoted in an unpleasant little surprise) and customer service was abominable.
The Minearverse 4: Support Group for Clumsy People
[NAFDA] "There will be an occasional happy, so that it might be crushed under the boot of the writer." From Zorro to Angel (including Wonderfalls and The Inside), this is where Buffistas come to anoint themselves in the bloodbath.
Then again, I flew over Thanksgiving, and the customer service was consistently wretched except in first class (which I got at a normal fare, don't ask me how.) Rotten customer service is the American way.
Rotten customer service is the American way.
Hee. In Israel people always complain about the lousy customer service, usually ending it up with "in the USA it would never have happened. Why can't we be more like them?".
Favorite flight attendant comment of the weekend, on a Delta flight showing March of the Penguins:
"I didn't even know penguins laid eggs!"
Where is the land of the great customer service? Somewhere in Europe, I'm thinking, on the continent.
Somewhere I've never been, surely.
Where is the land of the great customer service?
6.5 nautical miles due east of the LOST island, I'm guessing.
Where is the land of the great customer service?
Chez Panisse and Nordstrom lingerie fitting. (I don't know if CP fits bras, but I'm sure they'd do a great job.)
Where is the land of the great customer service? Somewhere in Europe, I'm thinking, on the continent.
Definitely not Paris, judging from friends who've travelled there. Perhaps Amsterdam?
Isn't everyone in Switzerland nice?
Isn't everyone in Switzerland nice?
There's a piece by a famous Israeli humorist (Kishon) about how in a trip to Switzerland he wanted to throw away a wrap of a cake that he ate, but everything there was so clean and spotless that people frowned even on littering the trashcans, so after many attempts he had to end up with packing the wrap in his suitcase and take it back to Israel.
And the hearts of its citizens would be broken if they heard that "America" is not the perfect customer service heaven. I'll keep my mouth shut, so that I won't have so much pain on my conscience.