I've never been so infuriated at crap treatment before in my life! The kicker, of course, is that all of the pain and suffering is for my mother's new computer (which I will no doubt use, but still, not for me). I just took care of the ordering for her to be nice (while she appreciates the power of the internet, she still treats it with a bit too much fear and awe to ever get anything done in a timely fashion online).
Dell's service is famously awful (as are their products) but if you yell at them loud enough, hard enough and long enough, they will fix their screwups and give you random upgrades. My sister has become adept enough at this that she continues to acquire Dell machines because by the time they have finished trying to make things up to her, she actually has value for money.
Someone.Please.Kill.Me.Now.
Over 32 minutes on hold listening to crappily recorded classical music and being told repeatedly that "we appreciate your patience" ...someone, please, just end it...
33:40 and counting...
you yell at them loud enough, hard enough and long enough, they will fix their screwups and give you random upgrades.
I will cling to this...Thank you JohnSweden, for you have given me hope! (By the way, what's your sister's number? Maybe she could handle this for me
t wishful thinking
)
By the way, what's your sister's number? Maybe she could handle this for me
I've told her, she should go into business as a Dell Remediator. Slogan: "Making buying a Dell actually worth it!" (do do do DOO!) I don't know how she does it, I'd be all "y'know, the fact that your tech didn't bother to hook up the vid card in the first place is an indicator that I don't want to buy your crap", but she seems to enjoy bullying the hell out of them.
Poor Epic!
My "Am I Weird?" Question of the Day:
Last night I confided to DH that my current plan for an utterly useless and frivolous purchase from my first-ever advance check, assuming I sell either the wip or one of the other two ideas currently knocking around in my brain with a Napoleonic-era military hero, was to buy a replica of a weapon my hero might use. I'd keep it on display once I finally have a proper office, and maybe use it in the historical talks/demonstrations I'll get to do as a reallyo trulyo Published Author.
The way DH reacted, you'd think I'd planned to buy an AK-47 or start carrying concealed. ("You want to bring a GUN into THIS HOUSE?!") I just couldn't make him see the "souvenir of the world I'm writing about" aspect. And I think he's freaked out by guns in a way I'm not because I grew up around hunters and for the first 18 years of my life
lived
with a GUN in the HOUSE, though Dad never hunted much.
So.
Am
I weird to want a gun?
I wouldn't want a functional gun in the same household as a kid; there were too many terrible newspaper stories in North Carolina about kids stealing the keys to the guncase and managing to kill themselves or a friend.
So. Am I weird to want a gun?
It's not an Uzi or anything. Which is my way of saying, No.
Hell, I hate guns, but I play with swords. Well, foils. But still.
I wouldn't want a functional gun in the same household as a kid
That's how I am. I'd be too nervous about the kids getting it somehow.
"y'know, the fact that your tech didn't bother to hook up the vid card in the first place is an indicator that I don't want to buy your crap"
Ah, if only it was this far into the process even. My problem is that I decided to pay for a few hundred bucks of my mom's computer for her, to help her out, and they charged friggin'
everything
to my card. Right now I'd be happy if I could just get the charges straight, and maybe if they'd throw in the USB cable for the "free" printer ("that nobody bothered to tell me wasn't included" she muttered under her breath)
The next available representative will be with you shortly...
**Sobs** I don't believe you anymore!!
57:35 and counting...
Posted here so that Jilli will see it: An Open Letter to Tim Burton
