Fantastic stuff, MM. Depending on the shape the overall work takes that could be a great anchor - why the way we approach CS is destroying us from within, is symptomatic of our intrinsic societal problems, whatever. Powerful and thought-provoking.
Drusilla ,'Conversations with Dead People'
The Great Write Way, Chapter Two: Twice upon a time...
A place for Buffistas to discuss, beta and otherwise deal and dish on their non-fan fiction projects.
Lord God, MM, I know whereof you speak. I never hated Christmas more than the year I worked Postal Service customer support. And then I listened to the entitled morons working around me as they laughed at the people whose monthly welfare checks were missing.
There needs to be somewhere that Customer/Tech Support people can go to try and hold on to their humanity. A clearinghouse for stories where humanity was not proven to be a lost cause.
Ohhhh, preach it, MM.
That's terrific.
I wish I could read the whole book right now, MM.
MM, is it OK if I forward that to some of my coworkers? I think they'd find it relevant--we're not CS, but we/they are professional compassion-givers who are chronically overstretched and often burned out.
Yeah, sure, Susan. Rock on.
Thanks!
If you want a beta, I'll do it, MM.
That's fantasic, MM. And I agree with -t, that piece would make a good anchor for the rest of your stories.