All right, erika!
The Great Write Way, Chapter Two: Twice upon a time...
A place for Buffistas to discuss, beta and otherwise deal and dish on their non-fan fiction projects.
Thanks, everyone. I'm very touched by Victor's faith in my little story. Especially since in the beginning there were so many notes, I had my doubts as to whether we'd reach an agreement. But we did, and we both are very proud of that story. So I hope it gets in!
I fully admit to being a bitch of an editor to write for, but damn it, that's what makes writing better.
I really love that story, erika, and am so pleased for you!
You know I like it when you make me sweat, Victor. I might complain, but it's part of the act.
Congratulations, erika!
Okay, so I think I'm getting somewhere.
I could use more vengeance of the rep stories, though. If you got any, e-mail addy is good.
I once gave a free rental to a random customer at Blockbuster just so an asshole who was coming down RIGHT NOW couldn't have it, and I could honestly say it was out.
My Customer Service story:
When I worked at Suncoast we had a guy come in and pick out $1000 worth of laserdiscs (back when people still bought them and dvds were a rumor) in the summer when sales were thin and our store was small so $1000 was a huge deal, I wanted our store to get that sale so bad. (My asst manager was in the backroom at the time, probably watching the playboy videos we sold)
There was one catch, the guy was here on vacation and couldn't take them back on the plane, he wanted them shipped to his house. So I get the asst manager to tell him this. I was all excited, assuring my customer, that yes, we could do that. (we'd shipped stuff before) And I'm all "a THOUSAND DOLLARS!!! WHOO!!" , all we have to do is ship it. And the guy will PAY for the shipping!
AssManager says No. Absolutely not. We won't ship it doesn't matter if you'll pay we will not send this to your house. No.
I can't remember everythign that happened but the guy got upset and my assistant manager was a huge asshole and it ended with my asst manager leaving me and going to the backroom. The customer was so pissed off he pushed everything off the counters and stormed out.
He'd also told me I couldn't call the manger or the district manager about this and I was young so I did what he said.
After he and the manager left the new managment cleaned out the backroom and found opened playboy and soft core videos hidden all over the backroom and we started having dramatically less losses.
Ugh, that bites, askye. And what a worm of an asst. manager. That could easily be an extra chapter or two: the many ways management can dick you over and make the customer hate you; taking advantage of young folks on their first job; just so much unpleasant stuff if you unpack every rotten element of stories like that.