What took so long?
Attorneys general in at least 35 states have launched individual investigations of Blockbuster's new no-late-fees policy following complaints by consumers that it is deceptive, Home Media Retailing magazine reported Friday. The trade publication pointed out that although Blockbuster's owned outlets have adopted the no-late-fees program, some franchisees have not. Moreover, it said, some customers do not understand that if they keep a title longer than seven days, their account is charged either the sell-through price or a previously viewed price and that they are also charged a restocking fee when they return the video. While Blockbuster issues a refund if the video is returned after seven days, it is issued as store credit, not cash -- something that has also raised the eyebrows of several blockbuster customers, the magazine indicated.
I can't believe they got as far as they have. And they probably won't even be smacked for it.
ita, do you have a link for that? We have a neighbor who detests the new policy.
Jeez, brenda, so you work for the Navy Seals?
Dana, that was from IMDB. Gimme a sec.
eta: It looks print only, Dana, but I'll keep poking around.
Nobody read it? Really? I figured any office includes at least one person who'd need to.
Well, at that point, we didn't need to, since his soon-to-be-ex was calling up our coordinator as if she were a secretary, demanding to know when he'd be in the office, on a daily basis. There was not a detail of that divorce we did not know about, before the end.
Not surprised on the Blockbuster front. I coulda told you that fine print would come into play when I saw those "no late fees" commercials, but I am aware many people do not understand the meaning of fine print to their lives.
It looks print only, Dana, but I'll keep poking around.
No big worry. I'm sure it'll start spreading.
Jeez, brenda, so you work for the Navy Seals?
You'd think so, wouldn't you.
The non-profit world can be as hard-assed as the private sector, they just cover it better.
Huh. May have disturbed coworker by proclaiming, "I want to kill her. No, I want to kill her, resurrect her, and then KILL HER AGAIN."
Possible am watch too much Buffy. Possible am need Valium.
Huh. Now have killed thread. Going away now.
Make the crazy bad people go away.
