Xander ,'Lessons'
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OMG, my printer is totally not working.
First: it was printing fine earlier today, then I put a new toner cartridge in and the test page printed find. Since then -- no printing. It's a little deskjet 5650 and pushing the on/off button has no effect, neither did unplugging it or restarting my computer. There is no paper jam.
Why does it hate me?
Did you check to make sure closed everything perfectly? I have a laserjet that will print a test page if you have not completely closed the lid when inserting a new toner cartridge, but tell the computer it is offline. Did you also check that the cable to the computer (as opposed to the power) is tightly connected on both printer and computer end?
Yes and yes.
Stupid printer.
Are you getting any error messages on the computer or flashing lights on the printer?
While time consuming, what almost always works is:
1) Cancel all the documents waiting in the queue. 2) Power off the printer. 3) Shut down the PC. 4) Unplug the power cord from the printer. 5) Unplug the printer cable from the printer. 6) Wait a couple minutes. 7) Plug everything back in. Make sure the printer cable is tight on both ends. 8) Power the printer on. 9) Boot up your PC. 10) Try to print.
If that doesn't work, I would say to try putting the old ink catridge back in and see if it prints then. Could be a faulty cartridge (and funky things happen with HP printers when the cartridge is bad).
Also, odd question, is there a piece of film (blue or black) on the new cartridge with a pull tab on it? If that isn't removed, it would cause the printer not to print (though I'm not sure how it would have printed the initial test page.)
If none of that works, try reinstalling the drivers.
ETA: Do you have the printer hooked up with an old-style parallel cable or is it USB?
Dumb Windows (XP) question: I attacked a USB drive to my work computer - it recognized the new hardware but it was not mounted with a drive letter. The first letter available was 'T', with a bunch of networked drives on drive letters 'E' through 'S'. I then unmounted the first network drive and plugged the USB drive in again and it worked. So, does it not work to have a network drive letter that's lower than your USB drive?
Can someone go here and see if they can get to the Trip Planner. When I click it, it gets hung up and never goes to the page. I am trying to figure out if it is just Firefox or a problem with the site.
Can you use the box on the right side of the page to get the info you need?
ETA: Meant to say the that page is still trying to load for me (IE) so I don't think it's you.
Dumb Windows (XP) question: I attacked a USB drive to my work computer - it recognized the new hardware but it was not mounted with a drive letter. The first letter available was 'T', with a bunch of networked drives on drive letters 'E' through 'S'. I then unmounted the first network drive and plugged the USB drive in again and it worked. So, does it not work to have a network drive letter that's lower than your USB drive?
I'm not sure, but I've experienced similar happenings with USB drives and external zips and CD-ROMs in the past. Also, sometimes funky things happen with drive letters, where Windows expects to assign a specific letter to a specifc device, and if that letter isn't available, it simply won't assign it one. D and E are big ones for this and so we normally only map drives to F and beyond here at work.
Thanks brenda. The box on the side doesn't load either. Ah well. I'll try again tomorrow, I guess.
Also, sometimes funky things happen with drive letters, where Windows expects to assign a specific letter to a specifc device
I've seen the same behavior. What I usually do is unplug the device with the lowest drive letter, then plug in the new device and assign it the drive letter I want it to have.